Return policy
In short and concise, I don't like wasting time and I think you don't either.
Simple
- 15 calendar days from the purchase, it can be returned
- After 15 days, I'm sorry
- If the item has been damaged in shipping, it can be returned at no cost.
- If the item is returned for another reason, shipping costs are the responsibility of the customer.
- Once the return is received and if it maintains the original conditions (unused), the refund is processed.
Summing up right away
Below I explain it in more detail in case you want to know a little more.
The return policy lasts 15 days . If 15 days have passed since your purchase, I'm sorry.
The item to be returned must be unused and in the same condition that you received it. You do not need to keep the original packaging.
Additional non-returnable products:
* Gift cards
Refunds (where applicable)
Once the return is received, I inspect it, and if everything is correct I proceed with the refund. You will receive it within a few business days from the refund order through the same payment method.
In case the product does not maintain the original conditions, the refund could be rejected, or only a partial refund could be made.
Late or missing refunds (where applicable)
If you have not received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and you still have not received the refund, please contact us at hola@nudowoodstudio.com
Shipment
To return your product, you must send it to: Calle Fuente Vaqueros 70, 18230 Atarfe. Granada
You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable.
Any questions hello@nudowoodstudio.com
Although I think everything is pretty clear, at least that's what I've tried.